Do I have to leave my old GP?
- Yes. Registering with us transfers your NHS GP care to Alum Rock Medical Centre. You can switch again in future if you wish.
How quickly will I be registered?
- We aim to confirm registrations within 3 days (Monday to Friday).
I live outside Alum Rock — can I still register?
- Yes. We accept patients across Birmingham as out-of-area patients.
- No home visits are available for out-of-area patients, and you must be able to travel to the surgery for face-to-face appointments. It is not recommended to register if you are housebound or have significant mobility issues.
When can I contact the practice?
- Once registered, you can message us on online during opening hours 8am-6.30pm (Monday to Friday) for advice, medication and appointment requests.
- Online forms are not monitored 24/7
- For urgent medical help when we are closed, use NHS 111.
- For emergencies, call 999.